If there is an Vumatel junction box on your wall or if Vumatel has wired your building then you have come to the right place. Get your connection with us and have access to your own personalised support, no chat bots just contact us on whatsapp: 072 129 5310 for any queries. We also have Live Help on our website and a regularly monitored ticket system for fault queries.



vumatel

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Symmetric Fibre

R857/m
Uncapped

10Mbps Down
10Mbps Up

R1041/m
Uncapped

20Mbps Down
20Mbps Up

R1282/m
Uncapped

50Mbps Down
50Mbps Up

R1432/m
Uncapped

100Mbps Down
100Mbps Up

R1719/m
Uncapped

200Mbps Down
200Mbps Up

Prices

Asymmetric Fibre

R1708/m
Uncapped

1000Mbps Down
100Mbps Up

R1144/m
Uncapped

50Mbps Down
5Mbps Up

R1317/m
Uncapped

100Mbps Down
10Mbps Up

R1662/m
Uncapped

200Mbps Down
20Mbps Up



How can I pay ?

Payment can be made by Credit Card; EFT; Instant EFT; Stop Order; Snapscan; Payfast; Paypal; Direct Deposit or Debit Order.


Invoices ?

A pro rata invoice will be issued on activation of service.
Thereafter invoices will be issued on the 1st of the month (Invoices are payable on presentation).


Why use us

Need support, whatsapp us on 072 129 5310. No chat bot or AI deal directly with support
Need modem/router support, our technicians will login in to your device for remote assistance
Account query or problem, speak directly to the accounts department who will sort you out as quick as is humanly possible.


Is there a setup fee ?

Vumatel has an installation fee of R1495 Vat incl.


Do I get a Free Router ?

Yes we will supply a free router, however there is a Once-off delivery fee of R249.


What are our terms ?

There is no contract.
Cancellations require a 30 calendar day notification.


Can I upgrade, downgrade at any time ?

Yes! Upgrades and downgrades of Fibre speeds can be done at any time.


Do you want Fibre Internet, but still need a landline number ?

We've got a solution for you. If you have Fibre, then you can cancel your Telkom landline rental and simply port your number across to us. You can use this on a fixed VoIP enabled phone or take your number with you on the move on your Mobile phone!

SA Domain VOIP is an affordable telephone service that works off your Internet connection. It cuts out that unnecessary landline cost that you pay every month and only charges for your Call Time. Perfect for anyone with Fibre Internet looking for a home or business telephone number that is flexible, affordable and easy-to-use.


How do I port my Telkom voice landline to SA Domain VOIP ?

You will need to supply us with a copy of your ID and latest Telkom telephone bill (please note that your account needs to be settled, or Telkom will not release your number) and an authorisation letter which will be supplied to you.


How do I port my Telkom voice landline to SA Domain VOIP ?

You will need to supply us with a copy of your ID and latest Telkom telephone bill (please note that your account needs to be settled, or Telkom will not release your number) and an authorisation letter which will be supplied to you.


Please Note when doing a speedtest:

It’s completely normal to get different results from different speed test sites.

Think about speed test sites like different timed trips that all start at your home but the destination for each is different. You wouldn’t expect a drive on an interstate going to the airport to give you the same average speed as a 20 mile drive to a farm in the countryside.

A speed test is inherently a test of transfer rate, packet loss, latency, and sometimes error counts between two specific points on the global internet and two different speed tests will only share the same start point (your house).

We will only accept speed tests done with a LAN cable plugged in from your PC/Laptop to the modem as speed tests over wi-fi do not give an accurate reading. For a speed test on our network please use speedtest.co.za