Remote desktop support allows our support staff to help you set up our services on your computer from our computers. This way, the technician doesn't even have to be where your computer is located. ... You can schedule a technican by contacting us to set up a time for this service to be set up.


AnyDesk remote desktop support setup instructions.

    1. Download AnyDesk - AnyDesk Download Supports Microsoft Windows (XP, 7, 8.x, 10), Linux, FreeBSD and Apple macOS
    2. Once downloaded open the program and when we are ready to connect furnish us with the password.
    3. When we try to connect the program will ask you to accept our login, please accept.
    4. Please submit a ticket in order for us to setup a time and date to help you: Open a Ticket
    5. For security purposes the program can be deleted after the query has been solved.

SA Domain remote desktop support setup instructions.

    1. Download SA Domain RDS - Supports Microsoft Windows (XP, 7, 8.x, 10) only
    2. Once downloaded open the program and when we are ready to connect furnish us with the password.
    3. When we try to connect the program will ask you to accept our login, please accept.
    4. Please submit a ticket in order for us to setup a time and date to help you: Open a Ticket
    5. For security purposes the program can be deleted after the query has been solved.

The remote desktop service is available for queries related to the following:

  • E-mail account settings / connectivity issues.
  • ADSL configuration (if you are connected).
  • Client Area and cPanel.
  • FTP Settings.

 

SA Domain Internet Services (Est. 1997)

Do you have an issue that you need some help with? We are here to assist. The most efficient way to get the assistance you need is to submit a ticket so that we can route your request to the people who have the answers you are looking for. We appreciate your patience as we work together to fix your problem.

To submit a ticket please click here.

If you need product support: Get an immediate answer online. Many customers find their support questions are answered in our extensive knowledge base and product documentation. To resolve your issue as quickly as possible, we recommend that you search our online resources.

Get an answer from our Knowledge Base.

 

(Tel) 021 - 565 0018    |    (Fax to Email) 086 576 8867
(AH Support)    0833499611

Disclaimer    |     PAIA    |     Acceptable Uses Policy

sadomain ispa

We are a proud member of ISPA and uphold the ISPA Code of Conduct. In terms of Section 75 of the Electronic Communications and Transactions Act (”the Act”)
SA Domain has designated the Internet Service Providers’ Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act.

Internet Service Providers' Association (ISPA)
PO Box 518, Noordwyk, 1687, Midrand
010 500 1200
Protection of minors    |     complaints@ispa.org.za