DNS Server Maintenance

To all clients,We will be performing some maintenance on our DNS servers from 12:45 PM today. This will not affect normal services; however, we kindly ask that no DNS changes are made during this period as they may not propagate to the DNS servers.This process should be completed at approximately 2:30 PM, but we will endeavour to conclude the ... Read More »

19th Oct 2015
System Updates

We will be implementing a series of updates to our systems this evening, starting at 18:00; the updates are expected to take several hours to complete.

Our website may temporarily be unavailable while the updates are in progress.

We would like to thank our customers for their patience and support during this time.

15th Sep 2015
Link / Directory Submissions

We have repaired the bug that was causing the failure of submissions to the Link / Directory

7th Aug 2015
Switchboard

We are currently experiencing difficulty with our landline due to an issue with our line provider. Their technicians are currently investigating.

Should you require assistance, you are welcome to contact our support team on the following number: 0833499611

Update:

Our landline service has been restored.

20th Apr 2015
Switchboard

We are currently experiencing difficulty with our landline due to an issue with our line provider. Their technicians are currently investigating.Should you require assistance, you are welcome to contact our support team on the following numbers:08424008020833499611Update: The issue with our landline has been corrected.Please accept our apologies ... Read More »

14th Apr 2015
Loadshedding

To all clients:

Due to Eskom's loadshedding, communication with our call centre may disrupted at various times of the day.

If you are unable to contact us telephonically, please open a ticket via our website and we will call you back.

Our hosting services will not be affected in any way.

26th Mar 2015
DNS Maintenance

To All Clients:Our administrators will be doing maintenance on the DNS servers this evening, starting at 19:00. Please do not make any changes to your DNS settings during this time.This notice will be updated once the work has been completed.Update (18/03/2015 - 08:05 AM):Maintenance to the DNS servers has been completed for the time being. Read More »

17th Mar 2015
Switchboard

We are currently experiencing difficulty with our landline.

Should you require assistance, you are welcome to contact our support team on the following numbers:

0842400802

0833499611

Update:

The switchboard has been restored.

We apologise for any inconvenience caused.

12th Mar 2015
E-Mail Connectivity

We have received reports that certain clients are unable to connect to their respective mailboxes.

If you are being prompted for your user name and password, please ensure that you are using mail.example.com as your incoming mail server (where example.com is your domain name).

9th Mar 2015
Switchboard

We are currently experiencing difficulty with our switchboard.

Our technicians are investigating the cause.

9th Mar 2015