Switchboard

We are currently experiencing difficulty with our landline due to an issue with our line provider. Their technicians are currently investigating.

Should you require assistance, you are welcome to contact our support team on the following number: 0833499611

Update:

Our landline service has been restored.

20th Apr 2015
Switchboard

We are currently experiencing difficulty with our landline due to an issue with our line provider. Their technicians are currently investigating.Should you require assistance, you are welcome to contact our support team on the following numbers:08424008020833499611Update: The issue with our landline has been corrected.Please accept our apologies ... Read More »

14th Apr 2015
Loadshedding

To all clients:

Due to Eskom's loadshedding, communication with our call centre may disrupted at various times of the day.

If you are unable to contact us telephonically, please open a ticket via our website and we will call you back.

Our hosting services will not be affected in any way.

26th Mar 2015
DNS Maintenance

To All Clients:Our administrators will be doing maintenance on the DNS servers this evening, starting at 19:00. Please do not make any changes to your DNS settings during this time.This notice will be updated once the work has been completed.Update (18/03/2015 - 08:05 AM):Maintenance to the DNS servers has been completed for the time being. Read More »

17th Mar 2015
Switchboard

We are currently experiencing difficulty with our landline.

Should you require assistance, you are welcome to contact our support team on the following numbers:

0842400802

0833499611

Update:

The switchboard has been restored.

We apologise for any inconvenience caused.

12th Mar 2015
E-Mail Connectivity

We have received reports that certain clients are unable to connect to their respective mailboxes.

If you are being prompted for your user name and password, please ensure that you are using mail.example.com as your incoming mail server (where example.com is your domain name).

9th Mar 2015
Switchboard

We are currently experiencing difficulty with our switchboard.

Our technicians are investigating the cause.

9th Mar 2015
Mailbox Size Limit Scam

We have received reports from several clients regarding an e-mail which they have received which claims that their mailboxes are close to reaching their storage limits.The message in question appears to have been sent from the address quote-warning@webmaster.com.An example of this message is below:     Dear ... Read More »

6th Mar 2015
High Call Volumes

We are currently experiencing a high number of phone calls. Our staff are attending to each call as quickly as possible.

Should your call not be answered, you are most welcome to open a ticket here and one of our staff will call you back.

24th Feb 2015
Server Migration

To All Clients:We are currently in the process of migrating our services to our new data centre in Cape Town. This will be taking place over the weekend.You may experience intermittent service interruptions. Our technicians are doing everything possible to keep these to a minimum.We ask that you please bear with us during this process.Update:We ... Read More »

20th Feb 2015