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Do you have an issue that you need some help with? We are here to assist. The most efficient way to get the assistance you need is to submit a ticket so that we can route your request to the people who have the answers you are looking for. We appreciate your patience as we work together to fix your problem.

To submit a ticket please click here.

If you need product support: Get an immediate answer online. Many customers find their support questions are answered in our extensive knowledge base and product documentation. To resolve your issue as quickly as possible, we recommend that you search our online resources.

Get an answer from our Knowledge Base.

(Tel) 021 - 565 0018    |    (Fax to Email) 086 576 8867    |    (AH Support)    0833499611

Disclaimer    |    PAIA    |    Acceptable Uses Policy

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We are a proud member of ISPA and uphold the ISPA Code of Conduct. In terms of Section 75 of the Electronic Communications and Transactions Act (”the Act”)

SA Domain has designated the Internet Service Providers’ Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act.

Internet Service Providers' Association (ISPA)
PO Box 518, Noordwyk, 1687, Midrand
010 500 1200

Protection of minors    |    complaints@ispa.org.za Cant get fibre in your neighborhood yet? - Need the speed but cannot wait? - Click here to get more information on RAIN LTE-A the only alternative to fibre.