Outlook for Mobile Devices - Creating an IMAP Account

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This article is for the Outlook app which is available for Android and iOS-based mobile devices.

The following steps will assist you in setting your e-mail account up in Outlook:

1. Open the Outlook app. If you have set an e-mail account up previously, please go to Step 3.

2. If this is the first time that you are setting an e-mail account up:
  • Click on the blue GET STARTED button.
  • On the Focused Inbox screen, select SKIP.
  • Go to Step 4.

3. If you already have another e-mail account set up:
  • Tap on the Settings icon at the top right-hand side of the screen (the cog).
  • On the Settings screen, select ADD ACCOUNT.

4. On the Add Account screen, select IMAP.

5. On the Connect IMAP screen, you will be prompted for the following:
  • Email Address: Enter your e-mail address (e.g.: mail@example.com).
  • Display Name: Enter your name.
  • Description: This can be your e-mail address or anything else as it is only visible on your phone.

6. Select SHOW ADVANCED SETTINGS and enter the following:
  • IMAP Incoming Mail Server: mail.yourdomain (e.g.: mail.example.com).
  • IMAP Username: Enter your entire e-mail address (e.g.: mail@example.com).
  • IMAP Password: Enter the password for your e-mail address.
  • SMTP Outgoing Mail Server: mail.yourdomain (e.g.: mail.example.com).
  • SMTP Username: Enter your entire e-mail address (e.g.: mail@example.com).
  • SMTP Password: Enter the password for your e-mail address.

7. Tap on Done.

8. Tap on the blue tick at the top right-hand side of the screen. Outlook will attempt to verify your settings.

9. Once Outlook has verified your settings, you will be taken to your Inbox.

Note: Outlook does not support the creation of POP accounts. If you prefer to configure your account as a POP mailbox then it is best to use the default mail app on your mobile device.
  • e-mail, e-mail setup, Outlook, Android, iOS
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