Viewing articles tagged 'support'

 Bandwidth Limit Exceeded

Q: I am trying to view my web site and it is showing the following: Bandwidth Limit ExceededThe...

 Boxtrapper No Longer Available

Regrettably we have been forced to discontinue the Boxtrapper anti-spam service.After extensive...

 Computer Jargon Explained

The IT sector is full of technical jargon which can sometimes be intimidating to those who do not...

 Do you provide domain privacy?

Q: Do you provide domain privacy ? A: At this time, .za domains do not have the domain privacy...

 Filtering / Blocking Specific Senders and Content

   E-mail filters control how your incoming e-mail is handled, helping to ensure that you receive...

 Firefox - Clearing Your Browser Cache

The following steps will assist you to clear your browser cache in Firefox:1. Open Firefox.2....

 Guidelines for Passwords

From time-to-time, somebody nasty out there may attempt to gain access to your account, be it an...

 Has exceeded the max defers and failures per hour

Q: I keep getting the following error message when sending e-mail:This message was created...

 How long does it take to transfer my domain .co.za ?

Q: How long does it take to transfer my domain .co.za? - Domains - How long does a legacy...

 I am Unable to Connect to the Internet

There are a number of issues which can result in a loss of connectivity. This article will...

 I Am Unable to Send or Receive E-Mail

From time-to-time, you may encounter a problem which prevents you from being able to download or...

 I Can't Open the Webmail Login Page

I have entered my domain name on the Webmail page, but when I click on the OK button, my browser...

 Insecure server. It does not support FTP over TLS

Q: I keep getting a message that says Insecure server, it does not support FTP over TLS.A: Your...

 Internet Explorer - Clearing Your Browser Cache

The following steps will assist you to clear your browser cache in Internet Explorer:1. Open...

 iPhone Series - Troubleshooting Specific Error Messages

The following issues are common errors experienced when using Apple's iPhone series and may be...

 Keeping Your Computer Secure Online

The following tips should help you to keep your computer free of infection and protect your...

 My ADSL Connection is Slow

There are a number of things which can lower your connection speed. This article will outline the...

 My E-Mail Account is "Offline"

When Apple Mail encounters a problem with an e-mail account, it will often show a message stating...

 My User Name or Password is Incorrect

If your e-mail software prompts you for your password, then it means that the mail server is not...

 Opening a Support Ticket

The support ticket system is designed to allow you to contact use for assistance. The ticket...

 Opera - Clearing Your Browser Cache

The following steps will assist you to clear your browser cache in Opera:1. Open Opera.2. Click...

 Receiving E-Mail - Error Code "0x8004210A"

This error occurs in Microsoft Outlook, as well as Outlook Express; Windows Mail and Windows Live...

 Remote Desktop Support

Need help setting your e-mail account up? For an introductory fee of R50, we can connect to your...

 Safari - Clearing Your Browser Cache (Windows-based Computers)

The following steps will assist you to clear your browser cache in Safari:1. Open Safari.2. From...

 Safari v5 - Clearing Your Browser Cache (Mac OS-based Computers)

The following steps will assist you to clear your browser cache in Safari v5:1. Open Safari.2....

 Safari v6 (or newer) - Clearing Your Browser Cache (Mac OS-based Computers)

The following steps will assist you to clear your browser cache in Safari v6 (or newer):1. Open...

 Sending E-Mail - "503 Valid RCPT command must precede DATA"

The 503 Valid RCPT command must precede DATA error in Microsoft Outlook is a fairly common error...

 Sending E-Mail - "Relay Access Denied"

This is a very common error message and is seen in most e-mail programs. There are variations of...

 Sending E-Mail - Error Code "0x800CCC0B"

This is a fairly common error message. While normally associated with Outlook Express, you may...

 Sending E-Mail - Error Code "0x800CCC13"

With the release of Windows 10, the following error message has started to become fairly common...

 Sending E-Mail - Error Code "0x800CCC80“

This error message occurs in Microsoft Outlook and is accompanied by the error message None of...

 Tracking Your Mail

The ability to keep track of e-mail that you send and receive is handy should you encounter a...

 What's the Difference Between POP and IMAP?

When setting an e-mail account up, most e-mail programs will give you the option to choose...

 Which Browser Am I Using?

Whenever you want to surf the Web, you will typically click on an icon which represents your...

 Why Doesn't My Connection Speed Match My Download Speed?

At one point or another, you may have noticed that when you download a file the speed at which...

 Your IP Address has changed. Please log in again.

This error message may occur when you attempt to log in to either cPanel or webmail.Whenever you...

 Domain has exceeded the max defers and failures per hour

After sending an e-mail, you may receive the following error notice:This message was created...

 Mailbox Quota Exceeded

Whenever there is a problem delivering e-mail, the mail server in question will normally generate...

 What is Spam and Why Do I Receive It?

One of the most irritating things about conducting business online is the phenomenon known as...

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