I would like to create an e-mail address - How do I do it

Q: I would like to create an e-mail and/or e-mail addresses. How do I do it? Please assist.

A: E-mail addresses are created via the Client Area as well as cPanel.

Creating an e-mail account in the Client Area:

  • Log in to the Client Area.
  • Click on the Services button.
  • Click on the domain linked to the e-mail account. This will open the Manage Product page.
  • Scroll down to the Manage Account section.
  • Click on the Email Accounts button.
  • Click on Create Email Account.
  • Once you have specified the e-mail account and password, set the desired quota and click Create. **
Creating an e-mail account using cPanel:

  • Log in to your cPanel account.
  • From the Email section, select Email Accounts.
  • Here you can add your required e-mail and password. **
  • Once you have specified the e-mail account and password, set the desired quota and click Create.
** A strong password is of the utmost importance. For help on choosing a good password, please have a read through Guidelines for Passwords.

Please make a note of your password and keep it in a safe place.

When the account has been added, you can proceed with setting it up on your computer or mobile device.

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E-mail account passwords can be changed via the webmail facility:

  • Log in to WebMail.
  • Click on the blue button at the top of the screen containing your e-mail address and select Change Password.
  • Enter your new password.
  • Confirm the new password.
  • Click on the Change Password button.
Note: If you do not know the password for your e-mail address, then you will need be update the password via the Client Area or through cPanel.

Changing e-mail passwords in the Client Area:

  • Log in to the Client Area.
  • Click on the Services button.
  • Click on the domain linked to the e-mail account. This will open the Manage Product page.
  • Scroll down to the Manage Account section.
  • Click on the Email Accounts button.
  • Locate the account that you wish to update and click on Password icon.
  • Enter your new password and click the Save Changes button.
Changing e-mail passwords using cPanel:

  • Log in to your cPanel account.
  • From the Email section, select Email Accounts.
  • Locate the account that you wish to update and click on the Password link.
  • Enter your new password and click the Change Password button.
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