The following steps will assist you to check your e-mail account settings in OE Classic:
1. Click on Tools and select Accounts.
2. Select your e-mail account and click on Properties.
3. Check the E-mail address field and ensure that your e-mail address has been entered correctly.
4. Select the Servers tab.
Check the following settings:
- Incoming server (POP3): This should be mail.yourdomain (e.g.: mail.example.com).
- Authentication type: Set this to Clear Text (common).
- Username: Enter your entire email address using lowercase characters (e.g.: mail@example.com).
- Password: Enter the password for your e-mail account.
- Remember password: Ensure that this box is ticked.
- Outgoing server (SMTP): mail.yourdomain (e.g.: mail.example.com).
- Outgoing server requires authentication: This box must be ticked.
- Use same settings as incoming server: This box must be ticked.
5. Select the Advanced tab.
Check the following settings:
- Incoming port (POP3): 110
- Server requires secure connection (TLS): This must be unticked.
- Outgoing port (SMTP): 587
- Server requires secure connection (TLS): this must be unticked.
Click OK to save your changes.
6. When you have returned to the Accounts window, click on Close.
A video tutorial can be viewed here.